Mark L. Venit, MBA Mark L. Venit, MBA, President of Apparel Graphics Institute, LLC, provides management and marketing consulting and proprietary research to apparel graphics companies throughout the Americas and Europe. Author of several books and more than 400 articles on management and marketing published in trade magazines and professional journals, he has been recognized by Impressions Magazine as one of the Top 25 Innovators in Industry History. His columns and articles are featured in the online Impressions Newsletter, Impressions Magazine, and in Imprint Canada. His latest book, The Business of T-Shirts: A Textbook for Success in Marketing and Selling Decorated Apparel will be released in September. Venit is also chairman and co-founder of ShopWorks. Engaged extensively as an expert witness, Venit is court-qualified in all US and Canadian jurisdictions in the areas of trademark and copyright applications and business conventions and trade practices in the apparel graphics industry. A former professor of advertising and marketing, Venit earned his bachelors and masters degrees at Temple University in Philadelphia, PA.         Jay Malanga, President, ShopWorks From 1988 – 1991 Jay worked as a mechanical engineer, designing satellites for NASA and the United States Air Force. Frustrated with working in a government organization (can you blame him?), he started a screen printing, embroidery and promotional product business in 1991. As that business (JAM Grafx) began to grow, Jay began designing an in-house database program to help alleviate the problems that accompanied the growth. From 1991 – 1997 JAM Grafx grew to a $1.3 million + business. That in-house database product, after more years of development, became the first version of ShopWorks OnSite, the first unit of which was sold in 1998. Today, Jay continues system-level development of OnSite as well as being the overall manager for company operations.         Mike Rauch, Technical Development Manager, ShopWorks Mike has been working in the apparel and promotional product markets since 1996, first as a production employee and later as a production manager for JAM Grafx. In 1998, Mike began his career with ShopWorks, initially in technical support. In the ensuing years, Mike has become the Technical Development Manager for ShopWorks and is the primary architect and developer for OnSite 7.         Roy Marques , President, The MCN Group Roy is an industry consultant with over 34 years of experience in screen printing, embroidery, promotional products and fulfillment programs. While working with a large ShopWorks customer from 1999 - 2009, Roy was instrumental in many OnSite software improvements including additions to fulfillment and warehouse management. Currently, he consults for businesses in the industry and has serviced over 15 ShopWorks customers. Roy combines OnSite 7 training with procedures and recommended best practices to provide the "complete package" in helping companies make their business run more efficiently.